TECHNICAL AND COMMERCIAL SUPPORT
GOVI refrigeration and freezing units are covered by a parts and labour warranty.
Do you have a question regarding your warranty?
Do you need answers regarding installation, service and maintenance of your GOVI unit?
Do you need advice on which unit might suit your needs?
For more information, please contact our team, who will be happy to answer your questions.
Many problems can be solved in minutes as they are not component defects, but are caused by external factors affecting the operation
of the unit.
Condenser – Check that the condenser is clean and free of dirt. Otherwise, the unit will not function properly as heat will not escape. Clean the condenser with compressed air to blow the dust off.
As a precaution, it is strongly recommended to perform this procedure regularly at least every six months, even when the unit is operating properly.
Outdoor temperature – When the outdoor temperature is too high, the unit automatically switches off until the temperature decreases again,
as the pressure is too high and the unit may be damaged. If it is a hot summer day, make sure that your trailer is not receiving direct sunlight.
Iced evaporator – Leaving the trailer or container door open too long or too often can cause ice in the evaporator. This is particularly likely when there is a high level of air humidity in the summer. In this case, initiate manual defrost or switch off the machine to let the ice melt.
Frequently Asked Questions
Do the refrigeration units also work in combination with a generator?
If you use an inverter generator with sufficient power. The power must be high enough to cover the starting current (LRA) of the cooling unit. It is best to contact a specialist . In addition, the generator should be installed in a housing, so that the heat emitted by the generator can’t be sucked by the refrigeration unit.
Do you also have units in 12Volt DC?
No. But you can operate our units in combination with a pure-sine-wave inverter. The inverter should have enough power to cover the starting current (LRA). You should also make sure that the car battery has enough capacity to energize the inverter. It is best to contact an inverter dealer.
How do I get a quote?
You can contact us on our website or directly by e-mail at the following address: firstname.lastname@example.org. All we need is your name, e-mail address, company name and what industry you are in.
Does GOVI build or sell refrigerated trailers?
GOVI only sells refrigeration units for refrigerated trailers. If you are looking for a refrigerated trailer, please feel free to contact us and we will be glad to recommend you some manufacturers.
How long does the delivery take?
The delivery time depends on the delivery address. If the refrigeration units are in stock, the delivery time is normally between 3 to 7 working days.